Helping without taking over

The one-rule summary

If your learner can do it, let them do it slowly rather than doing it for them quickly. The product is built for waiting: nothing times out, ever. A minute of silence while they find the button is the lesson working, not failing.

Prompts that keep them driving

When your learner looks to you, resist narrating the answer. These prompts hand the wheel back:

• What is glowing at the bottom of the screen?
• What did the helper just say? Want to hear it again?
• There is a help button up top. Want to try it?
• You decide. Both choices are safe here.

Your jobs, clearly yours

Some moments genuinely belong to the support person, and the product says so at exactly those points: creating accounts in real tools, anything with money or payments, sharing work beyond the family, and meetings with strangers at a market. Take those confidently. Everything else, hand back.

Celebrate the skill, not the compliance

Say You asked a great follow-up question rather than Good job doing the lesson. The goal is a person who believes they can direct AI tools, not a person who is good at finishing screens.